Support

Post Admission Process

Fee Receipt

The students will receive their fee receipt within two working days from the date of the enrollment.

Admission Letter

The students will receive their admission letter as a confirmation of their admittance and registration for the program in ten working days from the date of their admittance.

Course Material

All the students will receive their course material within Thirty-five working days through courier on the address mentioned in the application form as their correspondence address. The softcopy and the learning resources will be then sent to the students on regular basis.

24*7 Support Panel

We are dedicated to fulfill our students query quickly and easily. You can write to us 24×7 at studentcenter@ksmedu.org. With highly experienced support staff, one can expect queries related to course be resolved with least wait-time.

We reply to all queries in a timely manner. To ensure fast solutions for your queries write your queries in detail which would help our support staff to understand the issue better and give you quick replies.

Student Relationship Officer

The Student Relationship Officer is responsible for supporting the activity of the Student Management Division and KSM through the provision of high quality administrative support and student service directed towards providing information, advice and support to enrolled students and staff of the Institute.

The Student Relationship Officer disseminates accurate information by responding to telephone, fax, letter, email and counter enquiries relating to programs and student support services offered at KSM. The role involves supporting student re-enrolment, assisting students with general administration enquires and management of student relationship for specified student cohorts.

The Student Relationship Officer works as part of the student and academic support teams and is the primary Campus contact for student enquiries and will be available without appointment to handle general or administrative queries for students.

Important E- Mails

KSBM extends a warm hand to the students by giving them all the support throughout their journey.

The students can post their query to our concerned departments on the below mentioned e-mails:

Nature of Query Email us on
Post Application Process support@ksmedu.org
Course Material dispatch status dispatch@ksmedu.org
Courseware & Support sro.online@ksmedu.org
Examination Related exam@ksmedu.org
Any other information info@ksmedu.org

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